The two cowhide rugs arrived on time and in perfect condition. We are repeat customers (I think these are our 7th & 8th rugs) and we have been 100% satisfied with each cowhide rug we have purchased. We have five dogs in our house and the cowhide rugs are easy to clean, durable and they protect our wood floors as well as being pleasing to the eye. A couple of our friends (PETA members)weren’t so happy with us at first, but when we explained the hides are by-products of the food industry they cut us some slack. We’ll be back for more whenever a cowhide rug wears out.