I searched all over the Internet for the perfect Brazilian cowhide. Of course, seeing a photo and dimensions of the exact rug was very important to me, as I may be just a tad particular. I emailed before I purchased with a question and got a quick response from customer service. I placed my order and received it within the standard UPS ground service time frame. MORE THAN PLEASED with my rug! After all my searching, I got a quality cowhide with all my specifications for a good price. Thank you Cowhides International.